Performance Management

Course Overview

Effective performance management is a key leadership responsibility. This lab walks you through the full cycle: setting expectations clearly, monitoring progress, providing feedback, managing underperformance, and recognizing high performance. You'll practice difficult conversations, learn how to coach for performance, and develop systems that motivate and engage while driving results.

What You'll Learn

• Set clear expectations and goals
• Monitor performance progress effectively
• Provide coaching and developmental feedback
• Handle underperformance conversations
• Recognize and reward high performance
• Build systems that drive accountability

Key Topics Covered