Performance Management: Instructor Guide
Objectives
Develop effective performance feedback skills, conduct difficult performance conversations, manage performance for development and results.
Activities
- Role-play difficult performance conversations
- Practice feedback using SBI model
- Develop performance improvement plan
- Discuss performance management challenges
Discussion
- How do you balance development with accountability?
- How do you address underperformance?
- How do you recognize good work?
- What makes performance management difficult?