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Student Workbook

Organizational Change

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Organizational Change: Student Workbook

Change Management Exercises and Planning


Exercise 1: Assess Your Change

Change Initiative: ________________________________________________________

Type of Change:
[ ] Incremental/continuous improvement
[ ] Transformational
[ ] Reactive (responding to external forces)
[ ] Proactive (strategic initiative)

Change Readiness Assessment:

Rate organizational readiness (1-5):

Overall readiness: _________________________________________________________


Exercise 2: Develop Change Vision

The Problem/Opportunity:

Why is this change needed? What drives it?


The Vision:

What will the future look like after successful change?


The Bridge:

How will we get from current to desired state?



Exercise 3: Stakeholder Analysis

Stakeholder Current Position Concerns Strategy

Exercise 4: Change Strategy

People Strategy:

Process Strategy:

Technical Strategy:

Organizational Strategy:


Exercise 5: Communication Plan

Key Messages (what do stakeholders need to know?):




Communication Channels:

Addressing Concerns:

What concerns do people have? How will we address them?



Exercise 6: Stakeholder Engagement

Early Adopters and Champions:

Who will we engage to model change?


Neutral Stakeholders:

How will we move them toward support?


Resistant Stakeholders:

How will we address concerns and support adoption?



Exercise 7: Managing Resistance

Expected Resistance Points:



Root Causes:

Why might people resist? (competence loss, uncertainty, disagreement, etc.)


Support Strategy:

How will we support people through change?



Exercise 8: Progress Monitoring

Leading Indicators (activities suggesting success):

Lagging Indicators (outcomes confirming success):

Monitoring Schedule:


Exercise 9: Sustaining Momentum

Early Wins:

What quick successes will we celebrate?


Maintaining Urgency:

How will we keep focus on change?


Preventing Backsliding:

How will we make new way "the way we work"?



Exercise 10: Learning Retrospective

What Went Well:



What Was Challenging:



What We'd Do Differently:



Organizational Learning:

What did we learn about our organization? Our capability?



Change Leadership Action Plan

Over the next 30 days, I will:

  1. Develop change vision by: _______________________________________________

  2. Engage stakeholders by: _________________________________________________

  3. Communicate urgency by: _________________________________________________

  4. Build change coalition by: ______________________________________________

  5. Monitor progress by: _____________________________________________________

Accountability Partner: _________________ Check-in: _____________________